I got a new Patreon today and as the title says he was placed in the wrong tier.
He signed up, paid for, and was charged for the $10 tier but was placed into and only has access to the $1 tier.
I did a quick search on google and it didn’t turn up anything. Anyone have any idea whats going on?
I gave him a refund until this gets sorted out.
What is the nearest tier you have? Do you have only $1 tier? Also, are you at Lite plan?
I have tiers for $1, $5, $10, $15, ect. and I’m on the pro plan.
Just to confirm, this is at Patreon.com , or at your own website?
It’s through Patreon.com.
He also says that he never revived a refund even though Patreon says he has been refunded.
I sent him a message to contact Patreon directly.
Ah, that is not related to the api or any of the integrations then. For that you should open a ticket at Patreon helpdesk.
