As above; as from today my ability to have tiers option on wordpress has disappeared, I now keep getting this message
Patreon Lite plan does not support tiers. If you want to gate your content for different tiers [upgrade your Patreon plan to Pro and above here.]
I go to my Patreon page and it say I have pro, how can I fix this?
Your site is using:
WP 5.5.1 with PHP 7.2.34-he.0
Patreon WordPress 1.6.8 with API v2
Are you on founder’s plan at Patreon.com?
I have no idea what a fonder’s plan is, how would I find out?
Do you have tiers for your Patreon account at the below page?
First thing, Thanks Oz for your time in trying to help me out.
Yes. I do have tiers, I have 2, as I said, I have a pro account but the plugin only recognises a lite account.
Until yesterday everything was working fine, as I had no Patreons I decided to delete all posts and set up some new tiers, however, when I wanted to post the new posts I had made on Patreon I then get this problem.
I think maybe the best option is to delete my creator page and start a new
This may be related to the way the plugin pulls tiers from Patreon. I will check this and update this thread.
Desred: For you and anyone else who has issues seeing/syncing/using their tiers:
https://www.dropbox.com/s/es93f5oopdt86hj/patreon-connect.zip?dl=1
This package has some debug code to give info on what is happening. You can deactivate/delete your existing Patreon WordPress, upload and activate this package above.
Then when you visit ‘Patreon Settings’ -> ‘Site Health’, you will see some debug info printed out at the top of the page. Copy/paste the portion from the top until " Health check of your Patreon integration" title down below, and DM me via the forum. (or, mail to ozgur@c.patreon.com)
That debug info will help track the reason for this issue.