Suddenly 403 for campaigns/members

Hello!

Since a couple of hours, my previously working call to
https://www.patreon.com/api/oauth2/v2/campaigns/${campaignId}/members
results in a 403.

I already generated a new access token, but it did not help.

Is there a current problem with the endpoint? Or are there any other things I could check?

Best regards,

Duke

2 Likes

I’m getting the following response from CloudFlare

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<title>Attention Required! | Cloudflare</title>
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</head>
<body>
  <div id="cf-wrapper">
    <div class="cf-alert cf-alert-error cf-cookie-error" id="cookie-alert" data-translate="enable_cookies">Please enable cookies.</div>
    <div id="cf-error-details" class="cf-error-details-wrapper">
      <div class="cf-wrapper cf-header cf-error-overview">
        <h1 data-translate="block_headline">Sorry, you have been blocked</h1>
        <h2 class="cf-subheadline"><span data-translate="unable_to_access">You are unable to access</span> patreon.com</h2>
      </div><!-- /.header -->

      <div class="cf-section cf-highlight">
        <div class="cf-wrapper">
          <div class="cf-screenshot-container cf-screenshot-full">
            
              <span class="cf-no-screenshot error"></span>
            
          </div>
        </div>
      </div><!-- /.captcha-container -->

      <div class="cf-section cf-wrapper">
        <div class="cf-columns two">
          <div class="cf-column">
            <h2 data-translate="blocked_why_headline">Why have I been blocked?</h2>

            <p data-translate="blocked_why_detail">This website is using a security service to protect itself from online attacks. The action you just performed triggered the security solution. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data.</p>
          </div>

          <div class="cf-column">
            <h2 data-translate="blocked_resolve_headline">What can I do to resolve this?</h2>

            <p data-translate="blocked_resolve_detail">You can email the site owner to let them know you were blocked. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page.</p>
          </div>
        </div>
      </div><!-- /.section -->

      <div class="cf-error-footer cf-wrapper w-240 lg:w-full py-10 sm:py-4 sm:px-8 mx-auto text-center sm:text-left border-solid border-0 border-t border-gray-300">
  <p class="text-13">
    <span class="cf-footer-item sm:block sm:mb-1">Cloudflare Ray ID: <strong class="font-semibold">89d2c8429fc33adc</strong></span>
    <span class="cf-footer-separator sm:hidden">&bull;</span>
    <span id="cf-footer-item-ip" class="cf-footer-item hidden sm:block sm:mb-1">
      Your IP:
      <button type="button" id="cf-footer-ip-reveal" class="cf-footer-ip-reveal-btn">Click to reveal</button>
      <span class="hidden" id="cf-footer-ip">20.109.39.183</span>
      <span class="cf-footer-separator sm:hidden">&bull;</span>
    </span>
    <span class="cf-footer-item sm:block sm:mb-1"><span>Performance &amp; security by</span> <a rel="noopener noreferrer" href="https://www.cloudflare.com/5xx-error-landing" id="brand_link" target="_blank">Cloudflare</a></span>
    
  </p>
  <script>(function(){function d(){var b=a.getElementById("cf-footer-item-ip"),c=a.getElementById("cf-footer-ip-reveal");b&&"classList"in b&&(b.classList.remove("hidden"),c.addEventListener("click",function(){c.classList.add("hidden");a.getElementById("cf-footer-ip").classList.remove("hidden")}))}var a=document;document.addEventListener&&a.addEventListener("DOMContentLoaded",d)})();</script>
</div><!-- /.error-footer -->


    </div><!-- /#cf-error-details -->
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  <script>
  window._cf_translation = {};
  
  
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</body>
</html>

I’m calling the same endpoint from Node.js as part of a GitHub CI Action

1 Like

Thank you for adding your information! :orange_heart:

I also contacted support about his, and I hope they get back to me soon. As soon as I have more information, I will add it to this thread as well.

(I am in the process of fully automating content access for my supporters, and the fact that this kind of problem can happen is not so reassuring. :disappointed_relieved:)

1 Like

Fellow user @Keegan found a (crazy) workaround:

Add a header 'User-Agent': 'PostmanRuntime/7.39.0' to the request. :open_mouth:

Tried it out, it really works! (This is still not very reassuring, though :sweat_smile:)

(Here is the link to the post with the solution.)

2 Likes

That worked for me - thank you!

2 Likes

Hey @TimothyLuke i think the problem is related to a security feature where Patreon serves a CAPTCHA to any request without a User-Agent header. Found a post about it from 2020 not sure why it’s happening to us all of a sudden in 2024 but check the link from @Duke for more info.

My request hit this issue this morning, but now it’s not working in postman either.

Even with default postman or “node” user-agent header from postman I’m getting the cloudflare response. I wonder if they’ve made a change to block generic user agents like this?

FWIW - I’m only having this problem with /campaign endpoint. Identity, webhooks still working

Did you ever hear back from support? Any resolution?

Can you forward me the CF ray id for the request that you are getting captcha for a request made from your own app? (not postman).

The support person answered that they do not provide mail support for the API, and they pointed me to this forum. :thinking: